Shipping And Important Information

Important Information

At SolesGoodman, we operate with transparency, discretion, and respect for both our customers and the broader marketplace. Please read the following carefully before placing an order.

Product Nature & Purpose

All products listed on this site are independently built or sourced items created to reflect the structure, styling, and proportions of widely recognized silhouettes and styles. These items are not affiliated with, licensed by, or endorsed by any brand, designer, or trademark holder.

No logos or registered trademarks are displayed just on the  shoes product images but the actual shoes do come with the accurate logos, referenced. All names on this site are internally coded for product categorization and do not represent brand identification or trademark usage.

These items are offered for personal appreciation, cultural reference, and educational purposes only. Customers are fully aware they are purchasing unbranded, independently constructed or sourced pieces.

Fulfillment & Shipping

Orders are shipped directly from our trusted build and sourcing partners located in China. Each item is handled individually to ensure attention to quality and finish.

Estimated delivery times (not guaranteed):

  • Processing time: 2–5 business days

  • Shipping time: 8–25 business days
    (Most orders arrive within 12–18 days on average)

Factors such as customs clearance, regional postal delays, or seasonal demand may affect delivery timeframes.

Clothing and sneakers ship separately and may arrive on different days. Tracking will be provided for each item once dispatched.

By purchasing, customers acknowledge and accept these conditions.

Return & Replacement Policy

Due to the custom and made-to-order nature of these items, all sales are final.

We do not accept returns or exchanges unless the item:

  • Arrives significantly damaged

  • Is not delivered (with proof from shipping carrier)

Customers must notify us of any issues within 48 hours of delivery. If a claim is validated, we will either resend or replace the item at our discretion.

Payments & Order Responsibility

By placing an order, you agree that:

  • You are purchasing unauthorized, independently built or sourced items

  • You understand the nature of the products

  • You are responsible for any import duties, taxes, or regulations in your country

  • You will not dispute or charge back a transaction based on delays, sourcing timelines, or expectations tied to branded products

Legal Disclaimer

SolesGoodman is not associated with any registered trademarks.

We do not claim ownership of any third-party design, intellectual property, or likeness. All reference terms are for descriptive purposes only and are not intended to suggest origin or association.

By using this website and placing an order, you confirm that:

  • You understand these products are not authentic brand items

  • You are purchasing for private, non-commercial use

  • You waive the right to hold SolesGoodman liable for any perceived misrepresentation regarding origin, branding, or timing of the product

Contact

If you have questions before or after purchasing, please contact:
solesgoodman@gmail.com

We’re committed to being clear, fair, and respectful — and we expect the same from those who shop with us.